Berenice Volonte

Call Center/ Collections Job Available in Las Vegas Nevada

Responded to 95% of applications in the past 30 days, typically within 1 week.

Job Details

Call Center/ Collections

Duties:

• Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.

• Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.

• Submit regular reports on the status of unpaid accounts and any repayment progress.

 

Experience / Skills Required:

• Good listening skills

• Communication skills

• Negotiating skills

• Patience and stress management

• Problem-solving skills

• Critical thinking skills

• Friendly and helpful phone demeanor

• Call Center experience (both B2B and B2C experience is a bonus)

• Collections experience

• Basic technical troubleshooting skills

• Good typing and computer skill

 

Pay: $18/hr

Qualifications

  • Must be at least 18 years of age
  • Strong customer service and communication skills required
  • Ability to work a flexible work schedule including nights, weekends and holidays
  • Ability to lift, carry, push, and pull a minimum of 50 pounds required
  • Ability to unload freight, to move product on and off of store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required
  • Basic English literacy and math skills required
  • We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws

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