Sales Support Specialist/CSR Job Available in Farmers Branch Texas

Responded to 95% of applications in the past 30 days, typically within 1 week.

Job Details

Come and join our team as a Sales Support Specialist!

We are seeking someone who will be responsible for managing and supporting the salesmen accounts. The position is also responsible for handling general reception and office administration tasks

Shift and Work Schedule:

Monday – Friday 8am – 5pm

Rate of pay for this position:

$24 per hour

Essential Job Responsibilities:

Support the assigned sales representatives with daily status updates
Manage accounts – Set up, update changes, update pricing, and monitor margins on the account
Troubleshooting transactions, order history, and online orders
Key in orders from customers and salesmen (phone, fax, or email).
Key in samples and returns
Managing and set up online account
Set up CPM and Rebate contracts
Work closely with internal/external customers to build and maintain customer loyalty
Provide basic product information to customers
Understand product and service offering available to customers
Some inside sales required
Product training and research
Problem solving/decision making skills – ability to decide on best course of action required to solve the problem
Other duties as assigned from time to time
Provide exceptional customer service.

Requirements:

Must have at least 6 months to 1 year of recent related experience
Organizational skills and strong attention to details
Strong verbal and written communication skills, bilingual a plus
MS Office proficiency

Qualifications

Must be at least 18 years of age
Strong customer service and communication skills required
Ability to work a flexible work schedule including nights, weekends and holidays
Ability to lift, carry, push, and pull a minimum of 50 pounds required
Ability to unload freight, to move product on and off of store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required
Basic English literacy and math skills required
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws

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