FIELD SCHEDULING COORDINATOR Job Available in Las Vegas Nevada

Field Scheduling Coordinator

The Field Scheduling Coordinators receive tenant calls and are responsible for scheduling In-House Maintenance work orders and escalated work to approved third-party vendors. This position is the principal contact and liaison between In-House Maintenance staff, third-party vendors, and tenants.

Responsibilities:

• Reviews all planned work requests; confirms validity and accuracy of information and determines appropriate resources, scheduling and routing; collaborates with tenants, Maintenance staff, Regional Field Services Managers and Property Managers to schedule and assign work necessary for property repairs; schedules and plans work assignments to optimize efficiencies related to mileage (driving routes), time and quantity of work orders; escalates work, which exceeds the capacity of individual technicians to company approved representatives.
• Reviews and makes recommendations regarding purchasing and acquiring materials necessary to facilitate property repairs; facilitates the parts order fulfilment for material required to complete work orders; receives and approves purchase orders.
• Closes out all assigned market work orders; assists with closing of all other unassigned markets; follows up with technicians and uncompleted/completed repairs to ensure repairs are completed in full and timely.
• Works to improve efficiencies and effectiveness of property repair planning and scheduling; communicates related issues, risks, and initiatives; serves as a resource for all In-House Services technicians on various daily needs and support.
• Follows all organizational systems, programs, training, policies, and procedures as required and complies with relevant legal mandates. Seeks guidance as necessary.
• Actively supports and participates in the safety program, both for self-protection and the protection of other employees, by reading and abiding by all requirements in the Injury and Illness Prevention Program (I2P2).
• Carries out all responsibilities in an honest, ethical, and professional manner.
• Handles various other duties as delegated by direct supervisor/management.

Minimum Qualifications:

• High School diploma or equivalent (G.E.D.) required.
• Minimum of two (2) years of experience in Maintenance or Property Management required.
• Working knowledge Microsoft Office (Word, Excel, PowerPoint, Outlook) required.
• Associates degree or above in Business Administration, Management, Real Estate, Business Communications, or a related field preferred.
• Working knowledge of Yardi Voyager and/or CRM Dynamics preferred.

Skills/Abilities:

• Excellent verbal and written communication, problem-solving, planning and organizing skills.
• Strong people management, conflict resolution and customer service skills.
• Must be able to meet multiple deadlines.
• Must be able to use discretion and independent judgement.
• Must be able to implement process improvement changes.
• Must be able to work in a team environment.
• Must be able to pay close attention to details.
• Must be able to adapt and flex to a changing environment.
• Must be able to lift 20 pounds to waist height.

Pay rate: $18

In office

Shift: 8 am – 5 pm, Monday thru Friday

Length of role: through 4/1/2021

Candidate skill set: Customer service experience, possible leadership background, and extreme multitasking experience.