Call Center/ Collections Job Available in Las Vegas Nevada

Call Center/ Collections

Duties:

• Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.

• Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.

• Submit regular reports on the status of unpaid accounts and any repayment progress.

Experience / Skills Required:

• Good listening skills

• Communication skills

• Negotiating skills

• Patience and stress management

• Problem-solving skills

• Critical thinking skills

• Friendly and helpful phone demeanor

• Call Center experience (both B2B and B2C experience is a bonus)

• Collections experience

• Basic technical troubleshooting skills

• Good typing and computer skill

Pay: $18/hr