Operations Coordinator Job Available in Las Vegas Nevada

Operations Coordinator $40,000 – 45,000 – Excellent Company Benefits – including 100% Medical Benefits paid for employee and family!

Looking for an individual with 2 – 4 years order processing, shipping and customer engagement experience to join a fast growing gaming supplier in Las Vegas, NV.  This is a fully on-site position with the Las Vegas branch office of an International Company with headquarters in the UK.  We are looking for someone with strong data entry experience processing customer orders and providing excellent customer support. This position will support sales, and marketing and will report to the Operations Manager. 

Main responsibilities: 

• Processing customers order into SAP in line with company processes.
• Process customer Invoices in a timely manner.
• Process customer returns and adhere to procedures and systems.
• Maintain customer records on the CRM database, ensuring changes in address or contacts are updated promptly.
• Communicate with customers regarding all aspects of their orders.
• Prepare and ship customer orders/items for repair (RMA) process.
• Support the sales team with quotes, pricing, and lead times.
• Monitor sale or return invoice lists.
• Coordinate and participate in inventory counts as required by the business.
• Managing and assisting with customer shipments and all relevant paperwork is completed correctly.
• Ensure incoming shipments are processed and stored correctly.
• Checking SAP Data is correct in preparation for the Operations Manager to run monthly management reports.
• Responding to correspondence in a professional and timely manner, including phone and email communications.
• Office and facilities duties including but not limited to helping answering phones, greeting visitors and other duties as and when required.
• Attendance at local exhibitions to support Sales and Marketing with the running of the stand and show agenda, meet, and greet customers, provide refreshments and any other ad-hoc duties.
• Possible occasional travel to international offices for training, meetings, and exhibitions if required.
• Other ad-hoc activities to support the needs of the business or as requested by the Operations Manager.

Qualifications and Experience:

• 3+years Previous experience in similar position preferably in the gaming industry
• Experience in order processing (SAP Business One) or an equivalent system
• Advanced experience using Microsoft Office including Word, Outlook, and Excel

Preferred Skills:

• Intermediate knowledge of Import and Export

Physical Requirements:

• Ability to lift/move 35 lbs.
• Operate a pallet jack
• Pick and pack orders in boxes
• Prepare pallet for shipment