Senior Customer Care Rep Job Available in Dallas Texas

CUSTOMER CARE REPRESENTATIVE
MONDAY – FRIDAY 7AM – 4PM
      OR
MONDAY – FRIDAY 8AM – 5PM
      OR
MONDAY – FRIDAY 9AM – 6PM

The Customer Care Represetative is responsible for providing service to internal and external customers, processing orders, and coordinating shipments.  This is an admisitrarive position, reporting to the Customer Service Manager.

+ Receive and enter orders from internal and external customers
+ Review PO'S     for compliance with pricing
+ Promote the sale of accessory productions by offering products appropriate for a specific system on orders where such items are not included
+ Accurate input of all customer orders to the Arkadelphia plant and commercial goods vendors that meet established ISO
+ Standards based on information supplied regarding the job and pricing
+ Update customers proactive updates on orders status and shipments
+ Provide customers with order and shipping acknowledgements (via email)
+ Freight claims: research and prepare documentation as necessary to assist Logistrics
+ Attend all required training programs
+ Review the Open Order Report daily, making order updates in Peoplesoft
+ Other duties as assigned by manager