Urgently Hiring - Accounting - $23.00-$25.00 Job Available in Phoenix Arizona

The Student Accounts Specialist is responsible for monitoring and managing student account balances, ensuring payments remain current, and providing proactive financial support to students. This role requires excellent communication, problem-solving, and organizational skills to help students effectively manage their financial obligations while supporting their overall academic success.

Key Responsibilities:

• Monitor student account balances and ensure payments are current.

• Proactively contact students regarding their Institutional Financing Plan, available payment options, and account status.

• Develop personalized strategies to reduce delinquency rates and improve student financial outcomes.

• Foster strong relationships with students, creating a supportive environment to address financial concerns and resolve outstanding balances.

• Collaborate with student services, academic departments, and finance teams to address financial issues and support student retention.

• Provide financial counseling, including guidance on payment options, installment plans, and strategies to keep accounts current.

• Ensure compliance with institutional policies, federal regulations, and privacy laws while safeguarding sensitive student information.

• Identify opportunities to streamline processes, enhance efficiency, and improve student account management.

• Utilize Tuition Options systems and Power BI to track account status, generate reports, and maintain accurate records.

• Document all student interactions and financial details in the Web Client system to ensure complete and up-to-date records.

• Perform additional duties as assigned.

Qualifications:

• Bachelor’s degree in a relevant business field, or two or more years of progressively responsible experience in Accounts Receivable, Collections, Bookkeeping, Financial Aid, Student Accounts, or the Loan industry; or an equivalent combination of education and experience.

• Strong mathematical skills, including the ability to calculate rates, ratios, and percentages; work with fractions and decimals; and interpret bar graphs.

• Superior organizational, problem-solving, multi-tasking, and time management skills.

• Excellent interpersonal, written, and verbal communication skills, with the ability to build positive relationships with students and colleagues.

• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Visio