Urgently Hiring - Financial Services - Experience Need Job Available in Phoenix Arizona

Student Financial Services


Pay: $23.00 – $25.00

The Student Accounts Specialist is responsible for monitoring student account balances, ensuring accounts remain current, and providing proactive financial support to students. This role requires strong communication, problem-solving, and organizational skills to help students effectively manage their financial obligations while supporting overall student success.

Key Responsibilities:

• Monitor student account balances and ensure payments are current.

• Proactively contact students regarding their Institutional Financing Plan, available payment options, and account status.

• Develop personalized strategies to reduce delinquency rates and improve student financial outcomes.

• Foster positive relationships with students, creating a supportive environment to address financial concerns and resolve outstanding balances.

• Collaborate with student services, academic departments, and internal finance teams to address financial issues and support student retention.

• Provide financial counseling, including guidance on payment options, installment plans, and account management strategies.

• Ensure compliance with institutional policies, federal regulations, and privacy laws while safeguarding sensitive student information.

• Identify and recommend process improvements to enhance efficiency and streamline student account management.

• Utilize Tuition Options systems and Power BI to track account status, maintain accurate records, and generate reporting.

• Document all student interactions and financial details in the Web Client system to maintain complete and up-to-date records.

• Perform additional duties as assigned.

Qualifications:

• Bachelor’s degree in a relevant business field or two or more years of progressively responsible experience in Accounts Receivable, Collections, Bookkeeping, Financial Aid, Student Accounts, or the Loan industry; or an equivalent combination of education and experience.

• Strong mathematical skills, including the ability to add, subtract, multiply, and divide in all units of measure, work with fractions and decimals, calculate rates, ratios, and percentages, and interpret bar graphs.

• Exceptional organizational, problem-solving, multi-tasking, and time management abilities.

• Excellent interpersonal, written, and verbal communication skills, with the ability to foster positive relationships with students and colleagues.

• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Visio.