Utilities Coordinator Job Available in Las Vegas Nevada

UTILITIES COORDINATOR

Great opportunity to work with a well-known property management company here in Las Vegas. Currently hiring for a Utilities Coordinator to hit the ground running.
 

The Utility Coordinator is responsible for managing the administrative side of utility implementations, utility account changes to include activation and deactivation, processing resident high utility charge disputes and helping with ad hoc projects on a portfolio of homes. The Utility Coordinator also acts as the liaison between the business and Conservice third party utility billing company.

Responsibilities:

• Works closely with the AMH Development Team, attending weekly progress calls; Initiates utility implementation on new land projects, completes applications, submits check requests, tracks progress, finalizes account and transitions account to third party utility management company.
   
• Conducts research to determine what type of utilities require activation at each property; Completes account changes to include account activations with third party utility management company; tracks progress at newly acquired properties; reviews, audits, and updates utility account information in CRM; resolves utility disconnections and failed activations.
   
• Process resident billing disputes tickets. Tracks and investigates tenant utility disputes to issue resident credits and obtain provider bill adjustments.
   
• Acts as the liaison between business, third party utility management company, and utility provider to resolve utility inquiries, follow ups and disputes.
   
• Runs reoccurring operational reporting; Performs ad hoc reporting; Conducts ad hoc research.

Knowledge
 

• Proficiency in Microsoft office
• Prior experience in Property Management field services a plus

Skills/ Abilities

• Excellent communication skill, both written and verbal.
• Attention to detail.
• Operational follow-through.
• Strong customer, quality, and results orientation.
• Ability to be an effective member of project teams.
• Ability to critically analyze situations and consider secondary and tertiary effects to both the business and stakeholders.
• Desire to work in a very fast moving, entrepreneurial department.
• Ability to exceed expectations and goals with limited resources.
• Ability to deal with ambiguity and failure.
• Ability to effectively manage conflict.

Salary: -$18 / hr. 

Length of role: 6months (may be extended depending on business needs)