Warehouse Customer Service/ Sales Support Job Available in Farmers Branch Texas

Responded to 95% of applications in the past 30 days, typically within 1 week.

Job Details

AtWork Personnel is seeking a Sales Support Representative for a warehouse position in Farmers Branch, TX! Apply with us today!

Monday through Friday
Hours:8am-4:30pm
Rate of pay: $18-$20+ depending on experience

Assignment duration: Temp to Hire

Position responsibilities:

Respond promptly to customer inquiries via phone, email, and chat, providing accurate information and resolving issues efficiently.
Process customer orders accurately and efficiently, ensuring timely delivery and adherence to customer specifications.
Assist the sales team with preparing quotes, processing sales orders, and managing customer accounts.
Maintain a thorough understanding of company products and services to provide knowledgeable assistance to customers and the sales team.
Handle customer complaints with empathy and professionalism.
Conduct follow-up communications with customers to ensure satisfaction.
Maintain accurate records of customer interactions, transactions, and feedback in the CRM system.
Work with other departments such as logistics, finance, and marketing.
Prepare and present regular reports on customer service activities, sales support performance, and customer feedback.
Perform other tasks as assigned by the operations manager.

Qualifications:

High School Diploma or Equivalent.
2-3+ years of experience in customer service or sales support.
Detail-oriented with strong organizational and multitasking skills.
Ability to work independently and as part of a team.
Excellent communication and interpersonal skills.

How to apply!

Email your resume to Lflores@atwork.com

Submit your application through this job posting!

Qualifications

Must be at least 18 years of age
Strong customer service and communication skills required
Ability to work a flexible work schedule including nights, weekends and holidays
Ability to lift, carry, push, and pull a minimum of 50 pounds required
Ability to unload freight, to move product on and off of store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required
Basic English literacy and math skills required
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws

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